Invoices

Missing Invoice despite Payment
Should you note a debit from your payment method lodged, but no invoice is yet retrievable in the customer account, we hope for your understanding and patie...
Tue, 16 Apr, 2024 at 5:09 PM
Indicating VAT ID
To issue invoices to commercial customers with a VAT number, a company account must be opened. If you have opened a private account, we unfortunately ha...
Tue, 16 Apr, 2024 at 5:10 PM
Settlement / Billing Frequency
When a certain invoice is issued depends primarily on the lodged means of payment: Direct Debit All other means of payment Direct Debit ...
Tue, 16 Apr, 2024 at 5:11 PM
No Final Invoice / Final Account yet
It is crucial to take into consideration that there is no such thing as a "final invoice" or "final account" with us. Transaction...
Tue, 16 Apr, 2024 at 5:12 PM
Downloading Invoices
You can download all issued invoices in your tolltickets customer account at any time. To do this, first log into your tolltickets customer account on o...
Tue, 16 Apr, 2024 at 5:15 PM
Non-relocatable service
The toll is defined as a real estate service and is therefore not considered a relocatable good or service. Thus, according to the EU tax directive, a rever...
Tue, 16 Apr, 2024 at 5:16 PM