If you have problems with the ordering process, you may find the solution by clicking here. To place an order, please complete the following steps...

Please note that the function of our devices is significantly affected by how it is installed in the vehicle. We have therefore summarised the most importan...

For orders to which the right of withdrawal applies and which contain a toll box, the withdrawal period is 14 days after receipt of delivery. If you decide...

As soon as your device has reached a certain age or you have problems using your device, and other reasons do not come into question, please contact us via ...

If you selected the long-term version when you placed your order, please contact us 5 years after receipt. If you originally chose the short-term ver...

This article contains: How do I carry out a vehicle exchange? IMPORTANT - Obligation to change number plates Boxes for which you do not necessarily h...

When lodging your vehicle (license plate number), please always only enter the data of your towing vehicle. Only with our devices for Portugal trailers also...

Generally, a vehicle cannot be "deleted" from a device. An individual toll device must always be "linked" to a licence plate/vehicle, bu...

An order in advance, or a shipping date that lies in the future, is no longer possible / no longer selectable.  Orders will be processed and shipped as ...

On the product pages of our website you will find exact information in which countries your device is valid. Unfortunately, it is not possible to &qu...